An Account Manager oversees key client accounts to ensure they are satisfied and continuing to purchase products. Below is a general job description from Payscale:
Account managers are responsible for managing relationships with specific customers for their organization, including completing sales. These managers must have a thorough knowledge of their organization's products and services and need to be able to make targeted pitches for current and future clients. While account managers frequently work full time in an office setting, they may travel to conduct meetings and demonstrations for clients. In addition to staying up to date on their organization's offerings, account managers must also stay up to date on innovations and trends in their field and how they might affect clients' operations and needs.
Expert Tip
You should never use a creative resume
Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.
The truth is that most hiring managers prefer a traditional resume format.
Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.
Account Manager resume (text format)
How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.
Name
Title
City, State or Country if international
Phone | Email
LinkedIn URL
ACCOUNT MANAGER PROFESSIONAL
Accomplished, results-oriented Account Manager with proven ability to generate revenue through prospecting, customer relationship management, negotiations, and selling strategies. Motivated professional who drives new business by establishing strong alliances with clients and industry leaders to increase market share. Cross-collaborate with multiple business units to achieve record-breaking growth opportunities. Well-organized, demonstrating self-motivation, perseverance, and the creativity to accomplish both personal and corporate goals.
CORE COMPETENCIES
Market Planning
New Business
Forecasting
Market Analysis
Market Penetration
Brand Development
Advertising
Communications
Project Coordination
PROFESSIONAL EXPERIENCE
Account Manager
ZipJob, New York NY | Year to Year
Responsibilities
Prospected clientele, conducted negotiations, and developed referrals with diligent follow-up. Created client appreciation programs resulting in a XX% customer satisfaction score. Consistently surpassed sales targets and exceeded specified revenue goals. Ranked among the Top 100 regionally out of more than XX Sales Consultants. Introduced products, explained features and benefits, and provided additional services to clients.
Researched and identified competitors' products, services, promotions, and sales strategies.
Demonstrated knowledge of the sales cycle by creating client satisfaction and referrals.
Applied outside marketing strategies such as designing flyers, a Facebook page, and targeting a certain customer base to increase revenue.
Respond to client requests in a timely fashion, ensuring customer loyalty.
Maintain impeccable personal standards that make the client feel welcome and comfortable.
Ensure uncompromising adherence to integrity to ensure client safety and satisfaction.
Develop a personal rapport with clients that reinforces their decision to use the brand and develop referrals.
Sales Associate
ZipJob, New York NY | Year to Year
Responsibilities
Increased sales over XX%, working directly with clients to develop rapport, build sales based on needs and desires, and close deals promptly. Exceeded all personal and corporate sales quotas on a continuous basis. Worked comfortably in multi-branded environments. Provided outstanding and professional customer support resulting in XX% customer satisfaction rating.
Handled account details regularly through email, and phone in a timely manner.
Managed office responsibilities such as daily inventory of medical products, staff scheduling, office organization, and promotional events.
Trained and mentored XX new associates.
Maximized profitability through superior customer service, effective and prompt communication, and follow-up on all pending matters with the customer.
EDUCATION
Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)
Relevant Coursework: List coursework taken (even include those you are planning on taking)
Awards/Honors: List any awards, honors or big achievements
Clubs/Activities: List clubs and activities in which you participated
Relevant Projects: List 2-3 projects you have worked on
Everything you need to write your account manager resume
Now that you’ve seen an example of a job winning Account Manager resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Account Manager below.
Let’s start with your resume summary section.
1. Summary
The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Account Manager resume example for more information!
Expert Tip
Always start with your most recent positions at the top of your resume. This is called reverse-chronological format, and keeps your most relevant information easy for hiring managers to review.
2. Formatting
Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:
Some resumes will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!
Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.
3. Appropriate skills
Your resume should include all your skills that are relevant to your target job. Skills include both hard skills and soft skills. Hard skills are the technical know-how you need to complete a job, such as data analysis or HTML. You can include hard skills in your core competencies section. Soft skills are harder to quantify, so they require more information to explain your aptitude. Some top soft skill examples include communication, problem solving, and emotional intelligence. Use several examples of how you use your key soft skills throughout your work history, profile summary, and resume title.
4. Experience section
Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.
Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed. Most people will finish this section by listing daily duties in short bullet points. Don't be one of them! To make your resume stand out, you need to add your accomplishments and key skills to your resume's Work Experience section. Here are three tips from our experts:
Use the STAR method to describe a situation, task, action, and result. This is adapted from a behavioral interview technique, so interviewers will recognize the format. It's also a great chance for you to organize your key accomplishments.
Don't forget about LinkedIn! The majority of employers are going to look you up on LinkedIn, so it's smart to make sure your LInkedIn profile is up to date and include your URL in your resume's contact section.
Always include a cover letter. Not everyone will bother, so it helps you look like a serious job applicant. It's also your chance to introduce yourself: who you are, why you're applying for this job, and how you want to proceed.
Let’s wrap it up!
Standout resumes will include a resume summary, a traditional reverse-chronological layout, and the skills and experience relevant to your job target. This resume example shows how to include those elements on a page. It’s up to you to insert your personal compelling qualifications.
Keep your resume format easy to scan by both humans and computers; our resume template is designed by our experts to satisfy both audiences. And be sure to include your own skills, achievements, and experiences. Job-winning resumes are resumes that successfully market you, leading recruiters and hiring managers to want to learn more!
Finally, emphasize your interest with a customized cover letter. When writing, remember that the resume and cover letter should support each other. Check out our cover letter tips and examples for more advice.
Didn’t get the specific answers you were looking for on this page? Hire a professional resume writer to get the advice you need to land your next job.
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