Client Relationship Manager Sample

Client relationship managers do exactly what the job says. These professionals oversee key client relationships for a company to ensure customers are satisfied. As you might imagine, this is quite a tall order. Armed with only your charisma and business acumen, you have to make sure that everyone is happy all of the time. It can be a taxiing role, to say the least.

Looking for more details about this profession? We’ve got you covered. Below is a general Client Relationship Manager job description form Payscale: 

A client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit. They also must build trust as a liaison between - and advisor to - the company and the clients, which will help create opportunities for all parties involved. 

If the above job description sounds like you, it might be time to apply for your next job. But to get your foot in the door, you will need a client relationship manager resume that wows the hiring manager. Luckily, you’ve come to the right place. In the following guide, we will take a look at a well-written resume example and delve into some top tips to help you get started. 

How to write a resume

Your resume is more than just a rundown of your skills and experience. It is an important promotional resource. For many hiring managers, this document is the first thing that they will see. For that reason, you need to make sure that yours ticks all of the boxes. If it's been a while since you last wrote a resume, we’ve got all the advice you need. Follow the below expert-backed tips to help you craft an awe-inspiring client relationship manager resume.  

Start with the right structure

When you look at a professional resume, you will likely notice that it follows a standard structure. This is the format that hiring manager’s expect to see when they are reviewing applications. While you may be tempted to stray from it, doing so is a big mistake. Hiring managers don’t have a wealth of time to review each new application. So, if your resume is not easy to read, they will put it in the ‘trash’ pile and move onto the next one. 

To stop that from happening, your client relationship manager resume should include the following: a professional summary, work experience, education, and skills. If you want to add some extra detail to your application, you could also include a voluntary experience section. Take a look at our simple guides below to see how you can get started on the core sections: 

• How To Write Your Resume’s Work Experience Section

• How To Write Your Resume’s Education Section

• Good Skills To Put On Your Resume

In addition, you should use the reverse chronological format for your client relationship manager resume. That means that you position your most recent accolades — such as your qualifications and experiences — at the top of the appropriate section. As you move down the page, you should work your way back in time. This approach means that the hiring manager can see your latest (i.e. most relevant!) achievements before anything else.  

Avoid clichés and generic statements 

One of the biggest mistakes that candidates make when they are writing their resumes is using too many clichés. Put simply, this is lazy writing. When you’re trying to convey your skills and experience to the hiring manager, it’s smarter to be specific and give examples. 

So, instead of saying that you “go above and beyond the call of duty,” you should illustrate a time when you have done just that. Rather than saying that you are “always willing to learn new things,” demonstrate how you have chased L&D opportunities in your work-life. 

By being more specific about what you bring to the table, you are helping the hiring manager make the right decision. Within your client relationship manager resume, you have the chance to showcase your prior experience and the lessons that you have learned along the way. Don’t waste that opportunity by relying on generic sentences simply because you have no idea what you want to say. Make sure that every word you write counts! 

Include the right keywords

Want to make sure that your resume gets past the Applicant Tracking System? The program filters incoming resumes to see how well they fit the criteria of the job. It does this using a keyword tracking feature. That means that it searches for certain keywords in your resume. The more that you have in there, the more likely you are to get past the software. 

To help you along the way, you should look at the original job advert. Pick out any job-specific works that stand out to you. Using these exact words and phrases throughout your resume may increase your chances of success. 

Client relationship manager resume example 

Ready to get started on your client relationship manager resume? If you need some inspiration, we’ve got you covered. Take a look at our resume example here:

Key hard & soft skills for a client relationship manager 

Including the right skills in your client relationship manager resume is a must. The hiring manager will be looking for specific skills that set you apart from the competition. You may choose to call this section “core competencies” rather than skills, as we have in the resume example. Think about whether this more accurately describes your existing talents. 

As a general rule, you need to include a mixture of both soft skills and hard skills. Soft skills can be transferable — you might see them on a range of resumes out there. These may include “training” and “negotiations,” for example. Hard skills are more technical and may include things like “solution selling” and “strategic partnerships”. Here are some examples.  

• Solution Selling

• Consultative Selling

• Business Acumen

• Training

• Business Development

• Team Leader

• Client Prospecting

• Strategic Partnerships

• Negotiations

There’s an art to picking the right skills for your resume. If you are having trouble deciding which ones are the most important, it may be worth going back to the job advert. Look out for any specific competencies that the hiring manager has listed. Should you find that you fit the bill, you can include these on your next client relationship manager resume. 

Summary & last words

In this guide, we have covered everything you need to know about creating your client relationship manager resume. Follow our advice and expert-backed tips when you are next applying for new jobs. Remember, your resume is the best way to make the right first impression on the hiring manager. You don’t want to miss out on that great opportunity. 

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As a client relationship manager, your calendar is already jam-packed with meetings, catch ups, and calls. You might find that you hardly have a spare moment to focus on yourself. Writing a head-turning resume takes time and energy. Working with our resume writing team is the simplest way to get more interviews and get hired faster. Our team will do the hard work for you and help you create an interview-winning application in no time. We know the ins and outs of the managerial world, and can help you reach or exceed your goals fast.

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