To be an effective Dental Office Manager, a candidate needs to be well-versed in a variety of key administrative and supervisory skills. These professionals are responsible for overseeing everything from budgets and payrolls to staff resources, document management, and more. If your career goals include holding this important job title, you’ll need a Dental Office Manager resume that can effectively convey your wide array of skills and achievements in a way that makes a great impression on employers.
To help you develop that powerful resume, we’ve compiled this Dental Office Manager resume guide. Within this post, you’ll discover
Many vital tips and tricks that you can use to showcase your most relevant skills and qualifications
You’ll also gain crucial insight into what employers are looking for when they evaluate your resume
And you’ll find a great Dental Office Manager resume example that you can use as a visual guide to create your own job search tools
Let’s get started.
How to write a resume
Today’s job market is more competitive than ever before, and employers have little time to waste on confusing and hard-to-read resume submissions. To quickly capture their attention and entice them into exploring your resume, you need to make sure that it presents an easy-to-follow narrative that effectively highlights your key skills, experiences, and measurable achievements. The best way to accomplish that goal is to use the right structure, format, and narrative focus.
Clear structure
Let’s begin with the structure of your resume. The first thing to understand is that you will need to separate different types of information into distinct sections so that your reader can more easily scan the document. Within those sections, you will need to present those details in summarized ways, using brief sentences and bullet point lists. Below is a common structure used by millions of job seekers and very familiar to employers:
Contact details: Begin this section with your full name, using a font slightly larger than the other text on your resume. Also include contact information such as your phone number, email address, and any social media—like LinkedIn that you use professionally.
Resume headline: Use the job title to create a unique headline for your resume. For example, you could describe yourself as a “Detail-Oriented Dental Office Manager Focused on Superior Patient Experience.”
Summary: This brief, three to five-sentence paragraph should be used to highlight your best experiences and achievements. Include two or three key skills, an important experience or award, and an achievement or two that showcase your valuable contributions.
Core competencies/skills: The skills section needs to focus on key hard and soft skills, including those found in the job posting’s role description. We’ll provide more details about this section later in the guide.
Work experience: List your prior jobs here, including the company name, title, employment dates, and three or four bullet point examples of notable achievements.
Education: This section covers your educational credentials. Again, refer to the job posting to make sure that your education meets those qualifications. Include the name of the school you attended, dates of attendance, and the degree that you earned. You may also include other education like certifications, online training, and continuing education.
Familiar format
The resume format that you choose for your Dental Office Manager resume is vitally important too. While there are three main options here – the functional resume, the reverse-chronological, and the combination – we recommend that you use the reverse-chronological. It’s a format that every employer recognizes and appreciates since it provides a simple way for them to view your career trajectory.
All you need to do is list the jobs that you’ve held in reverse order. Start with your current position and work backward through time as you include each company you’ve worked for over the last ten years. For each of those positions, you should also include specific achievements that demonstrate your value—as we’ll discuss in our next section of the guide.
A narrative that focuses on value
If you really want to stand out from the crowd, you’ll need to showcase quantifiable achievements that illustrate the type of value you bring to the table as a new hire. The easiest way to do that is with quantifiable achievements, using real numbers that show how you’ve increased profitability and efficiency or reduced costs.
For example:
Revised patient scheduling processes, coordinating with office stakeholders to reduce unbillable hours by 5%
Oversaw efforts to improve insurance verification processes to expedite the intake process for patients
Overhauled process for billing and reimbursement, removing redundancies and increasing efficiency by 21%
Dental Office Manager resume example
Now that you have a better idea about how to layout your Dental Office Manager resume and add your personal and professional information into the right sections, it might also help to see an example of this type of resume. Well, we have you covered there too. Below, you’ll find a sample resume that you can use for inspiration or as a template to aid you in the construction of your own resume document.
Name
Title
City, State or Country if international
Phone | Email
LinkedIn URL
DENTAL OFFICE MANAGER PROFESSIONAL
A dynamic, detail-oriented, bilingual Dental Office Manager regarded for managing busy offices, optimizing profitability, and managing staff members. Additional strengths in billing, care giving and case management, ensuring a high level of confidentiality and quality patient care. Strives in demanding, team-orientated environments while following established procedures and ensuring all patient and physician expectations are exceeded. Strong technical background further promoting my ability to assure the highest level of service possible to all patients, physicians and other staff members.
CORE COMPETENCIES
Dental Office Manager
Medical Coding
Admitting
Data Verification
Billing
Insurance Policies
Patient Charting
Claims
HIPAA Compliance
PROFESSIONAL EXPERIENCE
Dental Office Manager
ZipJob, New York NY | Year to Year
Responsibilities
Supervised a staff of 20+ for a multi-practice dental practice consisting of 4 dentists at 3 locations.
Improved profitability 20% annually by improving insurance verification processes.
Answered calls, scheduled patients, handled insurance verifications, and ensured fiscal accuracy.
Provided exceptional customer service when taking copayments.
Explained to patients procedures the Dentist recommends, and followed up as needed.
Meticulously assessed insurance policies to provide timely and accurate quotes to patients.
Served as a critical liaison between members and health care providers while remaining compliance with HIPPA standards.
Key team member responsible for exceeding our XX% departmental service level goal.
Consistently and accurately verified patients’ benefits to healthcare providers.D
Administrative Dental Assistant
ZipJob, New York NY | Year to Year
Responsibilities
Provided updates and information to patients regarding available services offered by the health plan to sustain loyalty and business.
Accurately and efficiently documented and entered pertinent patient information into appropriate data maintenance systems to ensure ongoing and current patient statistics.
Educated customers to clarify their benefits and claims information, and explain the enrollment process. This resulted in record high customer service ratings.
Developed and implemented policies and procedures to improve quality performance.
Chosen to participate on a team responsible for the overall development of critical training modules for Senior Care Insurance plan.
EDUCATION
Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)
Relevant Coursework: List coursework taken (even include those you are planning on taking)
Awards/Honors: List any awards, honors or big achievements
Clubs/Activities: List clubs and activities in which you participated
Relevant Projects: List 2-3 projects you have worked on
Key hard & soft skills for a Dental Office Manager
When hiring managers examine your resume, they’ll be paying particular attention to the skills you highlight in that document. As we noted earlier, great Dental Office Managers need to have a solid skill set that includes both vital hard skills and crucial interpersonal abilities.
But which ones should you add to your resume?
The following tips can help you make that decision:
Examine the job description and look for any required skills it cites as qualifications
Include those exact terms in your resume, to ensure that the hiring manager can see that you meet the job’s base requirements
Using those keywords can also help to ensure that your resume gets past any applicant tracking system (ATS) that the employer might be using to screen candidates
Make sure that you include a balanced mix of both hard and soft skills throughout your resume
Hard skills for your Dental Office Manager resume
Hard skills are often the first thing job seekers think about when they get ready to apply for a job. These abilities include those technical skills you need to perform the Dental Office Manager’s duties and are typically learned in formal educational environments.
Some, however, may also be gained through hands-on experience over time, on-the-job training, self-study, and other forms of learning. We’ve compiled a brief list of some of the most popular Dental Office Manager hard skills below.
Health administration
Documentation management and control
Data analysis
Scheduling and patient management
Dental office management
Accounts receivables
Soft Skills for your Dental Office Manager resume
Like all management personnel, a Dental Office Manager also needs well-honed soft skills to effectively perform their duties and interact with others. These soft skills include key interpersonal abilities that you’ll need to effectively manage others, as well as collaborative skills and management traits that can help you to succeed as a leader.
Below are some common soft skills that you may want to include in your resume.
Detail-oriented
Effective written and verbal communication
Problem-solving
Conflict resolution
Customer service
Team building
Summary & last words
When you’re competing for high-level positions in today’s economy, you need a resume that can help you make the right first impression on employers. A great Dental Office Manager resume needs to be a concise and compelling summarization of your top skills, experiences, and achievements that can present you as the best candidate for any job you seek. By following the tips in this guide and using our stellar resume example for inspiration, you can craft the base resume you need to optimize your job search efforts.
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