Hostess Sample
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Hostesses and Hosts make a restaurant’s first impression. As the person welcoming and seating visitors, they put new customers at ease and set a friendly, positive tone for the dining experience to follow. Hosts and Hostesses know how to move quickly, resolve conflicts, and keep their composure in a fast-paced work setting. Get a leg up on the competition with a resume crafted by our professional writers. Below, our resources, including expert writing tips, are at your fingertips!
Expert Tip
You should never use a creative resume
Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.
The truth is that most hiring managers prefer a traditional resume format.
Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.
Hostess resume (text format)
How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.
Name
Title
City, State or Country if international
Phone | Email
LinkedIn URL
HOSTESS PROFESSIONAL
A dynamic, results-oriented Hostess and offering focused leadership to drive sales and profitability in highly competitive markets. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees. Consistently achieve performance goals through enthusiasm, tenacity and initiative. Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units. Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals.
CORE COMPETENCIES
Cash Handling
Communication Skills
Cost Containment/ Control
Customer Service
Facilities/ Safety Management
Guest Relations
Loss Prevention
Policies/ Procedures
Purchasing/ Inventory
Quality Assurance
Staff Training
Team Building
PROFESSIONAL EXPERIENCE
HOSTESS
COMPANY INC | CHICAGO, IL | 2015 to 2020
Responsibilities
Answered an average of 60 calls per day on multi-line phone system.
Addressed guest inquiries and issues, solved problems and provided product
Greeted guests walking in the door and ascertained guests needs.
Provided an elevated guest experience to generate a loyal clientele.
Organized reservations and walk-in parties to ensure guest satisfaction.
Maintained constant communication between management and all other employees to provide smooth operations in an extreme high volume environment.
Delivered a highly professional, courteous, and genuine personality and attitude toward guests and co-workers to increase an enjoyable atmosphere.
HOSTESS / SERVER
COMPANY INC | CHICAGO, IL | 2012 to 2015
Responsibilities
Responsible for the coordination, contracting and facilitation of private events including weddings, business meetings, and social events to ensure optimal customer satisfaction and customer service experiences.
Responsible for the supervision and training of the hostess team to ensure customer service needs and clientele requests are appropriately accommodated.
Organized and distributed special occasion cards to customers celebrating special events to ensure a unique and personal experience.
Cultivated relationships with local businesses at off-site events and functions to enhance networking opportunities.
Coordinated and supervised shifts by organizing employee floor plans and tracking reservation statistics to manage daily operations.
Developed and facilitated new marketing techniques to ensure guest retention.
Ability to work in a fast paced and demanding work environment.
Managed in-person and telephone guest inquiries, customer service requests, and reservation bookings.
FOOD COUNTER ATTENDANT
COMPANY INC | AMHERST, MA | 2008 to 2012
Responsibilities
Responsible for product preparation and presentation.
Provided training to new staff.
Responsible for assisting with public relations, register control and food service.
Greeted all visitors and clients in a professional manner.
Preserved a clean and hygienic environment.
Made a consistent effort to become familiar with regular consumers and how to immediately accommodate their requests.
Prepared bills and collected payments.
Promoted, supported, and encouraged local marketing and catering to increase restaurant sales.
EDUCATION
Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)
Relevant Coursework: List coursework taken (even include those you are planning on taking)
Awards/Honors: List any awards, honors or big achievements
Clubs/Activities: List clubs and activities in which you participated
Relevant Projects: List 2-3 projects you have worked on
Everything you need to write your hostess resume
Now that you’ve seen an example of a job winning Hostess resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Hostess below.
Let’s start with your resume summary section.
1. Summary
The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Hostess resume example for more information!
Expert Tip
Always start with your most recent positions at the top of your resume. This is called reverse-chronological format, and keeps your most relevant information easy for hiring managers to review.
2. Formatting
Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:
Some resumes will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!
Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.
3. Appropriate skills
Cash Handling
Communication Skills
Conflict Resolution
Cost Containment/ Control
Customer Service
Efficiency Improvement
Event Coordination & Facilitation
Facilities/ Safety Management
Guest Relations & Communications
Loss Prevention
Payment Processing
Policies/ Procedures
Purchasing/ Inventory
Quality Assurance
Reservation Bookings
Staff Training
Team Building
4. Experience section
Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.
The bulk of your Host or Hostess resume should be the Work Experience section. While this section should include your relevant job titles, company, and the dates you were employed, it should also include your accomplishments and key skills. Let's dissect an example from the example above: ▪ Delivered a highly professional, courteous, and genuine personality and attitude toward guests and co-workers to increase an enjoyable atmosphere. This is a strong bullet point because it focuses on results. When writing each job description, try to concentrate not just on what you did, but also what was achieved as a result of what you did. Consider that every work task or duty influences a broader organization and helps it succeed in some way. So as a host or hostess, don’t just say you “greeted customers”; point out that your work helped the restaurant maintain a positive atmosphere that would make customers visit again and again.
Let’s wrap it up!
Standout resumes will include a resume summary, a traditional reverse-chronological layout, and the skills and experience relevant to your job target. This resume example shows how to include those elements on a page. It’s up to you to insert your personal compelling qualifications.
Keep your resume format easy to scan by both humans and computers; our resume template is designed by our experts to satisfy both audiences. And be sure to include your own skills, achievements, and experiences. Job-winning resumes are resumes that successfully market you, leading recruiters and hiring managers to want to learn more!
Finally, emphasize your interest with a customized cover letter. When writing, remember that the resume and cover letter should support each other. Check out our cover letter tips and examples for more advice.
Didn’t get the specific answers you were looking for on this page? Hire a professional resume writer to get the advice you need to land your next job.
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