Hotel Manager Sample
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Hotel managers are at the top of the chain. If you’ve made it to this position, it’s your job to ensure the facility runs smoothly. You guide various business areas such as staff hiring, facility maintenance, housekeeping, marketing, and annual budgeting. Yes, you need to make sure that every department within the hotel business runs as effectively as possible.
To succeed, you will need to be a versatile leader who aligns and monitors the hotel’s many functions to ensure everything operates without a hitch. You should keep a strong focus on customer service, motivating personnel to deliver a seamless, high-quality guest experience.
But you don’t have to convince us that you’re the right person for the job. No, if you want to land your next role, you need to convince the hiring manager of your value. Luckily, you can get a leg up on the competition with this resume guide crafted by our professional resume writers. In the following guide, we will share the tools and resources you need to get ahead.
How to write a resume
Ready to land your next hotel manager role? You’ve come to the right place. In the following guide, we will take a look at the top tips that will help you to create a winning application. Follow this advice to get started when you are ready to put pen to paper.
Hook the reader with your summary
The resume summary is likely the first thing a hiring manager will read. First impressions matter. For that reason, you need to grab the reader with an interesting hook. Consider what your biggest achievement as a hotel manager is and take things from there. This part of your resume is all about showcasing your value. What is it that you bring to the figurative table?
Expert Tip
Show don’t tell!
When a hiring manager is reviewing an application, they are looking for candidates who can get some real results. It’s all very well telling the reader that you have what it takes to manage a hotel. However, if you don’t back up your claims, they are all but useless.
The “show don’t tell” technique is exactly what it says. Rather than merely explaining what value you have, you need to show the hiring manager the facts. Wherever possible, provide evidence of your skills and expertise on your resume.
That may mean including mentions of any awards you have won, adding statistics to the bullet points you write, or being specific when it comes to the numbers. The more precise you are when you’re writing your hotel resume, the more likely you are to wow the reader.
Include the right keywords, too
Keywords are vital to the success of your hotel manager resume. Often enough, companies use Applicant Tracking Systems (ATS) to filter incoming applications. If you want to get past the scanners, you need to make sure that your resume includes the right keywords. Check out the original job posting and highlight any job-centric words that stand out. By using these throughout your hotel manager resume, you may just increase your chances of success.
Get the formatting right
The format of your resume needs to be standardized. You should include your summary, work experience, skills, and education. In some cases, you may also want to include volunteer experience too. However, you need to make sure that it aligns with hospitality. If you’re new to writing resumes, take a peek at our related guides below:
Learning how to write each section ahead of time will make the whole process as easy as pie. You should approach this task by filling out each of the sections in one go. That way, you will have the headspace to ensure that each part of the resume fits the bill.
Add personality into your writing
Hotel managers may deal with the logistics of running the facility, but there’s a whole load more to the role than just that. To pull this off, you will need bags of charisma and charm. Show that you are the right person for the job by allowing your personality to shine through your writing. Adopting an approachable and friendly tone will go a long way here.
If you’re not certain where to start, include some powerful action verbs in the mix. These words add color to your resume and are sure to make you stand out from the crowd. Once you have completed your application, read through it and check that the tone is on point. Should it not quite sound right, you can tweak it and edit it until you are happy with the result.
Hotel manager resume example
When you’re considering what to include in your hotel manager resume, it helps to have a look at a sample. Check out our hotel manager resume sample below for some pointers:
Name
Title
City, State or Country if international
Phone | Email
LinkedIn URL
HOTEL MANAGER PROFESSIONAL
A dynamic, results-oriented Hotel Manager offering focused leadership to drive sales and profitability in highly competitive markets. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees. Consistently achieve performance goals through enthusiasm, tenacity and initiative. Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units. Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals.
CORE COMPETENCIES
Team Building
Staff Training
Customer Service
Hotel Management
Guest Relations
Purchasing/Inventory
Cost Containment/Control
Quality Assurance
Policies/Procedures
Facilities/Safety Management
P & L Management
Loss Prevention
PROFESSIONAL EXPERIENCE
HOTEL MANAGER
COMPANY INC | CHICAGO, IL | 2015 to 2020
Responsibilities
Managed all aspects of the Country Club’s 59 room boutique hotel, including staff hiring and development, performance evaluations, scheduling for front office, maintenance and housekeeping as well as purchasing, contract negotiations with vendors, forecasting and yearly business plan and budget
Worked directly with the Homeowners and HOA to answer questions, direct to proper outlets, resolve issues as well as schedule and promote Homeowner Events.
Increased hotel profitability to a net 60% by controlling expenses, and increasing bookings
Promoted Negotiated Corporate business, increasing it by 20% year after year
Responsible for marketing of hotel as well as cooperative ads with golf, and restaurant
Developed golf packages as well as special event packages, to maximize revenue for both hotel and Food & Beverage
Yield management/Revenue management that lead to increasing ADR by an overall 8%
Enhanced Social media links, company website updates, facebook, twitter
Assisted other departments as needed including payroll, accounting, restaurant, and banquet sales
ASSISTANT HOTEL MANAGER
COMPANY INC | CHICAGO, IL | 2012 to 2015
Responsibilities
Ensured the efficient management of all departments of the hotel.
Promoted to accounts administration section to track budget and inventory of purchases for housekeeping, warehouse, souvenir shop, and restaurant for the hotel.
Assisted manager and performed weekly payroll transactions for approximately 80 hotel employees.
Reviewed and analyze monthly revenue numbers, stats, and guest comments and take appropriate action to improve.
Made sure recommendations for salary and wage increases, based on performance reviews, revenue goals, and personal goals set with the employee on performance.
Ensured that the company’s training objectives were achieved.
Ensured that employees were following policy and procedures according to the company procedures manual and promoting excellent guest service.
LEAD GUEST SERVICE AGENT
COMPANY INC | AMHERST, MA | 2008 to 2012
Responsibilities
Anchored evening shift, ensuring its smooth functioning.
Raised guest satisfaction scores over 20%.
Conveyed information to guests about local attractions in and around hotel.
Communicated between all departments regarding relevant issues.
Projected professional image at all times.
Assisted in training new agents.
Served as occasional concierge and night auditor.
EDUCATION
Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)
Relevant Coursework: List coursework taken (even include those you are planning on taking)
Awards/Honors: List any awards, honors or big achievements
Clubs/Activities: List clubs and activities in which you participated
Relevant Projects: List 2-3 projects you have worked on
Key hard & soft skills for a hotel manager
When writing a hotel manager resume, you can include the standard “Skills” section. However, it is becoming increasingly common for candidates to use the more specific “Core competencies” section in their application. Take the time to decide which one suits you.
Not sure where to get started when listing your skills on your resume? The golden rule is to establish a sense of balance. You should include a mixture of both hard skills and soft skills on your hotel manager resume. That way, you show that you are a well-rounded applicant.
Hard skills tend to be technical and apply directly to the vacancy. For example, “Cost containment” and “Quality assurance” would fall into this category. You should also include any systems or software that you are skilled at using here.
Soft skills, on the other hand, are not technical. These are competencies that you can use across a range of industries. They include things such as “Customer service” and “Communication”. While these may not clench the deal as far as landing the job, they are nonetheless important. Highlighting them shows that you have a real range of skills.
Looking for some inspiration when it comes to your skill-set? Look no further. Here are some of the hard and soft skills you may choose to include on your hotel manager resume:
Team Building
Staff Training
Communication
Customer Service
Hotel Management
Guest Relations
Purchasing/Inventory
Cost Containment/Control
Quality Assurance
Policies/Procedures
Facilities/Safety Management
P & L Management
Loss Prevention
Summary & last words
Writing a hotel manager resume that turns recruiters’ heads can be challenging. You need a certain level of finesse to make sure that you get this right. It’s not merely about getting your experience down on paper. Instead, you need to make sure that you draw the reader in by telling a captivating story about your career so far. Be sure to position your resume to show how the next role fits into your plan. That way, the hiring manager will want to snap you up.
If you’re hoping to climb the career ladder fast, it’s smart to have a leg-up. Working with an expert resume writer will help you along the way. This is a smart move if you’re looking to get ahead but don’t have the time, energy, or expertise to learn the art of application writing.
Introduction to ZipJob: Professional resume writers
At ZipJob, we can help you every step of the way on your job search. If you’re looking for your next hospitality role, you can trust our team to guide the way. Since launching, we have helped 3,000+ professionals across 65 different industries supercharge their careers. We offer a full-service resume writing offering and get to know your career goals on a deep level before we begin. When you’re ready to land more interviews and get hired faster, you can count on us to help you achieve those goals. There’s never been a better time to invest in your professional future.
Why you should make use of our resume writing services to land your next hotel manager job
When you work as a hotel manager, you are always on the go. Chances are, you hardly have the time to sit down and write a captivating resume. However, if you want the top job, your application needs to fit the bill. That’s where we come into the picture. You can trust our team of dedicated resume writers to help you wow the hiring manager. We will do the heavy lifting for you, helping you to create a hotel manager resume that lands you your next job.
Resume writing service for a hotel manager: Let us write your resume
Looking for support with your next application? The ZipJob resume writing service is the answer. We understand the hospitality sector and can craft a hotel manager resume that supports your professional goals. No matter where you’re headed, you can rely on our expert writers to help you get there. We have experience writing expert resumes that convert into job interviews and even offers. If you’re looking for a way to get ahead of the competition and accelerate your career, you need look no further. Contact a member of our team today.
