Property Manager Sample
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There comes a moment in everyone’s life when it’s time to take your career to the next level. The idea of looking for a new job or expanding your career horizons can come with a mix of emotions ranging from excitement to apprehension and anticipation to down-right dread. Regardless of that mixed bag of feelings, the thought of stepping into the limelight and being awash in new opportunities and perhaps even more money draws us all in.
Before you sit down at a computer or pull out your phone to start going through job openings, though, there are a few things you need to do. One of which is to get your resume in order. That all-important one or two-page document that tells future employers what you bring to the table. Don’t worry! We’ve got you covered with this “Property Manager Resume Example, Tips & Tricks” guide.
Within the next 1,500 words or so, you’ll learn the ins and outs of authoring an interview-winning resume that gets you one step closer to your dream job. Let’s begin!
How to write a resume
Have you ever opened a Word document and sat there, staring at a blank page and a blinking cursor? It happens to the best! Before you can begin making that cursor move across the page, you have to do a bit of preparation. That’s right! Writing your Property Manager resume isn’t just about getting words onto the page. It's a strategic process that requires thoughtful consideration and planning to create a document that truly showcases your talents and experiences.
This process of self-reflection and growth can be broken into clearly defined steps. Here they are:
1. Know your target
You are writing your Property Manager resume to impress a computer, the Applicant Tracking System, and a human being, the hiring manager. It is imperative that you tailor the resume to each job simply because you want it to pass through the ATS scan. This system looks for everything from relevant keywords and years of experience to the margin and font size you’ve used. Then, of course, the hiring manager wants to know how you think you’re the best person for their particular role.
2. Gather the essential information
As you can imagine, it would be impossible for you to customize the resume to the right target audience if you don’t know what to include. Did you notice how the heading of this section has the word “essential” in it? That’s because your resume isn’t meant to be a comprehensive catalog of everything you’ve ever done in your professional life. It’s a targeted marketing document that speaks to a particular job. The best bet – to keep your resume fresh and relevant – is to focus on the last 10 years of experience. Collect the experiences and, just as importantly, the achievements you’ve had during that time. These are the building blocks of your resume.
3. Structure matters
Now that you have some semblance of an idea of what you’re going to write on the page and who you’re writing it for, you have to format it in a way that makes sense. There are three widely accepted resume formats – the chronological, the combination (sometimes called hybrid), and the functional (though the functional resume has a stigma associated with it). Hiring managers expect to see the chronological format, though they’re happy to get a combination format, too.
4. Draw them in with a stellar profile paragraph
Regardless of whether you choose chronological or hybrid, one of the first things on the page will be a profile paragraph. This is three to five sentences that are basically the ABCs of you as a Property Manager. This concise paragraph should provide a snapshot of your skills, accomplishments, and career objectives. A well-crafted summary immediately captures the reader's attention and entices them to explore further.
5. It’s ALL about achievements
For the love of all things good in this world, avoid using the phrases “Responsible for…” or “Accountable for…” anywhere on your resume. Don’t use them in the profile paragraph or in your career history. Let’s face it, there are a lot of things people are “responsible for” that simply never get done. All a future employer wants to know is how your Property Manager career will help them. The best way to demonstrate that is to show what you’ve already accomplished during your career.
Here’s a general rule of thumb for you – for every 10 years of experience, you should have a minimum of five achievement statements, though more is better. If you can put a quantifiable achievement in every single bullet, then go for it. Shoot for the stars!
6. The final touches
Don’t cringe when you read this, but the last step in perfecting the finely-tuned machine that is your resume is to proofread it. This means meticulously going through each word, comma, period, capital letter, and abbreviation to make sure it’s grammatically correct, spelled properly, and legible. The number of times that a resume makes it onto a hiring manager’s desk with a typo is astounding!
Expert Tip
These 6 steps are obviously not all you need to do to prepare yourself for job searching. Don’t forget to update your social media – especially your LinkedIn profile! They are going to look at it.
Property Manager Resume example
Are you a visual learner? That’s okay! We’ve got you covered, too. Here is an example of what your Property Manager resume could look like.
Name
Title
City, State or Country if international
Phone | Email
LinkedIn URL
PROPERTY MANAGER PROFESSIONAL
Dynamic, accomplished, results-oriented Property Manager highly regarded for increasing and maintaining a high level of occupancy while adhering to all HUD regulations. Proven track record of diligently managing all aspects of daily operations, including office administration and general maintenance. Known for establishing and maintaining strong relationships with tenants, government agencies, and community partners to implement and execute innovative programs that improve the housing and financial situations of residents. Out-of-the-box thinker recognized for expertly collecting and reviewing pertinent data to ensure certifications were current and tenants met all eligibility requirements.
CORE COMPETENCIES
Property Management
Relationship Management
Certification Requirements
Regulatory Compliance
Customer Service
Project Management
Operations Management
Administrative Support
Policies/ Procedures
Budgeting/ Forecasting
Cross-Collaboration
Communication
PROFESSIONAL EXPERIENCE
Property Manager
Company, City, ST YEAR to YEAR
Responsibilities
Oversaw day-to-day operations of a 108-unit Section 8 multi-family apartment complex.
Managed tenant relations while handling HUD Section 8 compliance and procedures, including certifications and annual re-certifications, MORs/REAC inspections, city inspections, and annual unit inspections.
Fulfilled HUD requirements by collecting monthly tenant rent portions and preparing and submitting HUD vouchers.
Supervised all on-site staff, including office, maintenance, and janitorial employees, delegating daily duties as needed to maximize efficiency.
Maintained high-quality, safe, community-focused, and affordable housing, filling vacancies as needed.
Maintained HUD, EIV, TRACS, and WASS compliance, Cyber Awareness Challenge Certification, and all other required or recommended certifications.
Created leases, HUD 50059s, and all other required paperwork for a tenant move-in/move-out, initial certification, interim certification, annual recertification, or unit transfer using Yardi Software.
Conducted interviews with applicants to determine their eligibility for tenancy in accordance with HUD guidelines and the Hillcrest Apartments Tenant Selection Plan.
Verified applicant and tenant income, assets, medical expenses, child care expenses, student status, citizenship declarations, and other relevant information.
Assistant Property Manager
Company, City, ST YEAR to YEAR
Responsibilities
Handled and promptly resolved all tenant complaints, issues, and lease or household rule violations.
Composed and distributed first, second, and third reminder notices for each tenant’s annual recertification process.
Followed up with tenants to provide the office with required documents or signatures for certifications or verification forms, making reasonable accommodations as needed to secure all paperwork.
Reviewed and approved content of various letters for distribution to applicants and tenants.
Accurately maintained the waiting list and ensured all tenant and applicant information was kept confidential.
Scheduled and executed all inspections and coordinated with maintenance to ensure proper tenant notification.
Contacted the attorney and provided appropriate documentation for processing lease non-renewals, evictions, and orders of non-compliance as needed.
Regularly communicated with the Maintenance Supervisor to ensure timely completion of appropriate-sized units to fulfill waiting list needs and minimize vacancy time.
Ensured the grounds were appropriately maintained and offered final approval on major repairs and replacement of flooring, appliances, fixtures, tools, and supplies.
Supervised the diligent removal of snow and ice during winter months, ensuring all necessary preventative measures were in place to minimize accidents and injuries.
Recorded employee time cards and directed operational, administrative, and HR information to the appropriate staff member.
Leasing Assistant
Company, City, ST YEAR to YEAR
Responsibilities
Pickup, sort and distribute mail and misc. bank deliveries.
Open, sort and distribute incoming correspondence and faxes.
File and retrieve corporate documents, records, and reports.
Greet visitors/residents and provide assistance.
Answer all calls and transfer accordingly – multi-line phone system.
Prepare responses to correspondence containing routine inquiries.
Draft daily correspondence and prepare misc. forms/documentation.
EDUCATION
Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)
Relevant Coursework: List coursework taken (even include those you are planning on taking)
Awards/Honors: List any awards, honors or big achievements
Clubs/Activities: List clubs and activities in which you participated
Relevant Projects: List 2-3 projects you have worked on
Key hard & soft skills for Property Manager
As you can see from the example Property Manager resume, there is a good mixture of hard and soft skills. A winning resume is one that showcases both your technical proficiency (everyday work-related tasks) and interpersonal skills. When you achieve the perfect balance between hard and soft skills, you’ll stand a great chance of landing a coveted interview.
Let's explore the key hard and soft skills that will make your resume stand out among the competition:
1. Hard skills
Financial management: A competent Property Manager must possess strong financial acumen. This includes budgeting, rent collection, expense tracking, and conducting financial analyses to ensure optimal property performance.
Property maintenance & inspection: Demonstrating expertise in property maintenance, repairs, and inspections is vital. Highlight your ability to oversee maintenance teams, promptly address issues, and maintain the property's condition.
Knowledge of landlord-tenant laws: Familiarity with local, state, and federal landlord-tenant laws is crucial to ensure legal compliance in leasing and property management practices.
Leasing & marketing: Showcase your proficiency in attracting and retaining tenants through effective marketing strategies and leasing techniques.
Data management & technology: Property Managers often use property management software to streamline operations. Mention your proficiency in handling data, generating reports, and leveraging technology to enhance property management processes.
Risk management & insurance: Display your understanding of risk assessment and management, including the ability to secure appropriate insurance coverage for properties.
2. Soft skills
Communication: Exceptional communication skills are a must for a Property Manager. Highlight your ability to effectively interact with tenants, property owners, vendors, and team members.
Leadership: As a Property Manager, you'll oversee teams and coordinate various tasks. Demonstrate your leadership skills in delegating responsibilities, motivating others, and fostering a positive work environment.
Problem-solving: Property management comes with its fair share of challenges. Emphasize your problem-solving skills in resolving tenant disputes, handling emergencies, and finding creative solutions to property-related issues.
Customer service: A customer-centric approach is vital for tenant satisfaction. Showcase your dedication to providing top-notch customer service to enhance tenant retention.
Time management: Property Managers juggle multiple responsibilities. Highlight your ability to prioritize tasks, meet deadlines, and effectively manage time to ensure efficient property operations.
Negotiation: Strong negotiation skills are valuable when dealing with vendors, contractors, and property owners. Illustrate your capacity to secure favorable contracts and cost-effective solutions.
Adaptability: The property management landscape can be dynamic. Demonstrate your adaptability to handle unforeseen challenges and adapt to changing market conditions.
Empathy: Display empathy and interpersonal skills to understand tenant needs, concerns, and feedback, fostering positive tenant relations.
Summary & Last Words
Now, you have the power to unleash your expertise on the world of Property Management. While it sounds simple, crafting a compelling resume that will get past the ATS and impress a hiring manager takes some careful planning, but the end result will shine a beacon of light on your achievements that make you stand out from the crowd and land an interview.
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