QA Manager Sample

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Career advice featured in – Forbes, Glassdoor, Reader's Digest, MarketWatch, The CheatSheet
Career advice featured in Forbes, Glassdoor, MarketWatch, Reader's Digest, The CheatSheet

Quality Assurance Managers like you serve countless industries, so it's important to align your resume with the ideal job in the ideal industry. With our tools, you can highlight how your unique skill set and expertise across operations, personnel, and technical functions, is a perfect fit for the job you want.

Expert Tip

You should never use a creative resume


Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.


The truth is that most hiring managers prefer a traditional resume format.


Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

QA Manager resume (text format)

How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.

Name

Title

City, State or Country if international

Phone | Email

LinkedIn URL



QA MANAGER PROFESSIONAL


Highly analytical and intuitive quality leader recognized for repeated success guiding sizeable, cross-functional technical QA teams in the design, optimization, and launch of leading-edge solutions. Expertise in advancing technology-based innovation comprising operational efficiencies, complex problem solving, and risk analysis and mitigation. Adept communicator and collaborator; able to forge critical relationships with stakeholders and build consensus across multiple organizational levels. Distinguished for process optimization, performance improvement, and seamless workflow management.



CORE COMPETENCIES

  • Quality Assurance Management

  • Project Management

  • Data Analysis

  • Risk Assessment & Mitigation

  • Systems Engineering

  • Team Building

  • Process Optimization

  • Process Flow

  • Training & Development

  • Modeling

  • Strategic Business Planning & Analysis

  • Waste Reduction

  • Lean Six Sigma

  • Cost Containment

  • Root Cause Analysis



PROFESSIONAL EXPERIENCE


QUALITY ASSURANCE MANAGER & ANALYST

CitiCorp, New York, NY 08/2016 to Present

Responsibilities

Leverage Yieldbook to effectively drive technical transformation of leading provider of fixed-income analytics, data products, and solutions.

  • Design and launched innovative test strategy for all Yieldbook products, comprising API, Add-in, Calculator, Dashboard and Structuring tools.

  • Leverage expert analysis to propose a groundbreaking test suite for new and legacy applications.

  • Dramatically improve quality with targeted response to diverse test results, comprehensive risk analysis, and broad impact of scope addition.

  • Revolutionize existing test suites through successful analysis of key issues to enable bug density’s focus on expansive test coverage for exposed application areas.

  • Redesign and integrated test completion, sign-off and release strategy for monthly releases.

  • Produce meticulous post-release analysis to ascertain and maximize opportunities for improvement and client experience optimization.

  • Utilize SQL queries in back-end testing to ensure integrity of reported data


QUALITY ASSURANCE MANAGER

Credit Suisse, New York, NY 03/2010 to 07/2016

Responsibilities

Founded and pioneered state-of-the-art QA team; commanded talent acquisition, process conception, test strategy, and methodology integration.

  • Supervised team of 10 application testers across aggressive deadlines; guided successful deliveries of numerous applications and simultaneous Web application releases developed in Java and Microsoft .Net.

  • Directed full project management of breakthrough testing for four high-visibility, key projects.

  • Demonstrated expertise in hands-on guidance of writing and execution of automated tests utilizing HP QTP 10.0; implemented automation strategy for geographically distributed team.

  • Yielded critical solutions and advancements in development, debugging, running, analyzing and reporting automated test cases.; increased efficiency of testing by 30% using automation.

  • Leveraging HP quality center to deliver cutting-edge solutions for optimal quality assurance; implemented enhanced defect workflow for rapid resolution.

  • Reduced production defects by 38% for over 15 applications through design of sophisticated strategies comprising workflow, testing, artifacts templates, reporting structures, test metrics, Wiki and KPI.

  • Significantly reduce costs through efficient collection of requirements from 300 users; developed business and functional requirements, yielding production release three months ahead of schedule.


PROCESS OPTIMIZATION & QUALITY ASSURANCE SPECIALIST

Bellow Systems, Inc., Houston, TX 09/2007 – 03/2010

Responsibilities

  • Developed innovative FMEA & PFMA Sheets and spearheaded design improvements for manufacturing and assembly according to ASME and EJMA standards.

  • Gathered and conducted detailed analysis of inventory data in order to optimize inventory levels, inform cost analysis, and manage inventory flow.

  • Authored and updated critical, step-by-step operator manuals for diverse machinery using MS Excel.

  • Leveraged lean practices to reduce backlogs and maximize cost containment..

  • Executed precision testing of bellows using two part-liquid-die-penetrate to ascertain and remediate hairline cracks, pinholes, rolled over bead crowns and other defects.

  • Performed burst chamber testing for expansion joints; determined pressure resistance for bellows.

  • Reduced number of NCR’s and slashed materials waste by 40% and improved productivity over 60%.



EDUCATION

 

Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)

  • Awards/Honors: List any awards, honors or big achievements

  • Clubs/Activities: List clubs and activities in which you participated

  • Relevant Projects: List 2-3 projects you have worked on


Everything you need to write your qa manager resume

 Now that you’ve seen an example of a job winning QA Manager resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for QA Manager below.

Let’s start with your resume summary section.

1. Summary

 The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the QA Manager resume example for more information!

Expert Tip

Always start with your most recent positions at the top of your resume. This is called reverse-chronological format, and keeps your most relevant information easy for hiring managers to review.

2. Formatting

Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

Some resumes will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

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3. Appropriate skills

  • Quality Assurance Management

  • Project Management

  • Data Analysis

  • Risk Assessment & Mitigation

  • Systems Engineering

  • Team Building

  • Process Optimization

  • Process Flow

  • Training & Development

  • Modeling

  • Strategic Business Planning & Analysis

  • Waste Reduction

  • Lean Six Sigma

  • Cost Containment

  • Root Cause Analysis

  • MS Office Suite

  • Yieldbook

  • Industry Technology

4. Experience section

Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.

Most of your resume will be the Work Experience section, so it's important to write about your professional history in an impactful way. To demonstrate how to write an effective Work Experience section for your resume, let's dissect some bullet points from the example above. • Produce meticulous post-release analysis to ascertain and maximize opportunities for improvement and client experience optimization. This indicates that the candidate is always seeking ways to do things better, whether to satisfy clients, drive revenue, reduce costs, or all of the above! • Executed precision testing of bellows using two part-liquid-die-penetrate to ascertain and remediate hairline cracks, pinholes, rolled over bead crowns and other defects. This example uses impactful verbiage, such as "precision" to underscore the expertise level, while also providing specific examples of quality remediation.

Let’s wrap it up!

Standout resumes will include a resume summary, a traditional reverse-chronological layout, and the skills and experience relevant to your job target. This resume example shows how to include those elements on a page. It’s up to you to insert your personal compelling qualifications.

Keep your resume format easy to scan by both humans and computers; our resume template is designed by our experts to satisfy both audiences. And be sure to include your own skills, achievements, and experiences. Job-winning resumes are resumes that successfully market you, leading recruiters and hiring managers to want to learn more!

Finally, emphasize your interest with a customized cover letter. When writing, remember that the resume and cover letter should support each other. Check out our cover letter tips and examples for more advice.

Didn’t get the specific answers you were looking for on this page? Hire a professional resume writer to get the advice you need to land your next job. 

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