Restaurant General Manager Resume Example, Tips, & Tricks

Restaurant General Managers handle many behind-the-scenes business functions. They recruit new personnel, oversee facility maintenance, build supplier relationships, set viable budgets and schedules, and monitor legal compliance, all while making sure the operation runs smoothly. In addition to their multitasking skills, general managers use top-notch leadership to motivate and align a team around shared objectives.

Before you land your next role, you need a Restaurant General Manager resume that ticks all of the boxes. It’s about showing the hiring manager that you can do all of the above and more. So, where should you start? Get a leg up on the competition with a resume crafted by our professional writers. Read our expert writing tips and take a look at our resume example.

How to write a resume

Looking to land a superb hospitality role? Perfecting your Restaurant General Manager resume is the answer. If it’s been a while since you last applied for a new job, don’t panic. Writing a great resume doesn’t have to be a challenge. There are some tried and true tips you can use that will help you along the way.

Here’s the advice that you need to get ahead:

Start by doing your research

Before you get started on your Restaurant General Manager resume, you need to do your research. It’s important that you know the company to which you are applying well. That means understanding their brand, their customers, and their vision.

If you are applying to work at a chain – such as Olive Garden or Applebees – you can find all of this information online with ease. On the other hand, if you are applying to work at an independent restaurant, you may have to do some more sleuthing. Take a look at the business’ website, its social media accounts, and Google its name to see what comes up.

Having a decent understanding of the business means that you can tailor your resume content to meet the hiring manager’s needs. Consider what they are looking for in a Restaurant General Manager and ensure that your resume touches on those points.

Get the format on point

The next step is about getting the format right. Every resume should include a header, a summary, an employment history, a skills section, and an education section. Take a look at our resume example below if you need to see how this looks on the page. You can also use the guides we have listed here to perfect every section of your next resume:

You don’t want to give the hiring manager any surprises when it comes to your resume. For that reason, it’s safest to stick to a structure that they are likely to recognize. Using the above format will mean that they can easily see what skills and experience you have.

Expert Tip

Avoid flashy resumes!

Think you can grab the attention of the hiring manager with a flashy resume? Think again. When you are writing your next application, using gimmicks is not the way to go.

It’s smarter to keep things slick and professional. While certain creative resumes can help you to get ahead, it’s all too easy to get this part of the process wrong. You don’t want to fall into that trap and end up destroying your chances of landing your next job.

Be sure to choose a template or design that is formal and plain. That way, the hiring manager can focus on the content of your resume, rather than the garish design.

Quantify your claims

Claiming that you’re the number one Restaurant General Manager in the district is all well and good… but can you prove it? Whenever you state something on your resume, look for ways that you can substantiate that claim. That may mean adding in some statistics, a timeline, or other facts. When you add evidence to your resume, it can make a world of difference.

This is particularly important when it comes to your summary and work experience sections. In the bullet points below each job title, you should add information that is likely to impress the hiring manager. Include as much detail as you can here to win them over.

Add in the right keywords

Many companies now use Applicant Tracking Systems (ATS) to help them manage a high volume of resumes. If you want to make sure your resume gets past the ATS, including the right keywords is a must. Refer to the original job posting and look out for any job-specific terms and phrases that the hiring manager has used there. Weaving these throughout the content of your resume could help you beat the bots and get past the software.

It doesn’t end there. You also need to make sure that your resume is easy to read. Stick to the sections that we have outlined and use a structure that works well. Keep the format simple and use a font that is well-known. You don’t want to do anything that could potentially trip up the ATS software and lead to you getting an unwarranted rejection.

Restaurant General Manager resume example

By this point, you should have a good grasp on how to write a Restaurant General Manager resume. However, there’s one more thing that you need. So that you can perfect this art, take a look at our expertly-written resume example. You can use the below as a template when you are creating your own document. Follow the same structure and include these sections:

Name

Title

City, State or Country if international

Phone | Email

LinkedIn URL

RESTAURANT GENERAL MANAGER PROFESSIONAL

A dynamic, results-oriented Restaurant General Manager and Sales/Marketing Professional offering focused leadership to drive sales and profitability in highly competitive markets. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees. Consistently achieve performance goals through enthusiasm, tenacity and initiative. Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units. Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals.

CORE COMPETENCIES

Cost Containment/Control
Customer Service
Facilities/Safety Management
Guest Relations
Loss Prevention
P & L Management
Policies/Procedures
Purchasing/Inventory
Quality Assurance
Restaurant Management
Staff Training
Team Building

PROFESSIONAL EXPERIENCE

RESTAURANT GENERAL MANAGER

COMPANY INC | CHICAGO, IL | 2015 to 2020

Responsibilities

Manage operations for smooth functioning operation while maintaining a high standard of customer satisfaction
Responsible for the overall food and beverage operations by formulation of policies, business goals and exceeding revenue targets.
Focused on continuous staff training and development to ensure policies and procedures are followed
Developed close relationships with clients and analyzed their needs to develop and build menus and personalized events to ensure top level customer service, retention and referrals.
Ensure company standards for quality and service are exceeded by each team member
Effectively implemented new systems and procedures that increased sales by 20%
Responsible for the strategic marketing and advertising efforts that increase brand awareness, exposure and overall revenues by 30%
Assisted with interviewing, hiring, training, and development of qualified employees.
Managed front of house staff including servicers, bussers, hostesses and bartenders: had a record low turnover of 10% and through creative improvement initiatives, increased productivity by 40%
Managed back of house operations including food preparation, quality control and expediting: continuously achieved a 100% audit on xxx and a 98% customer service satisfaction on food quality and timing
Ensured quality and critical communication between the front and back of house: this resulted in a record number of nights with zero mistakes and increased revenues of over 130%
Created numerous in-store contests and promotions to increase sales, productivity and facilitate team building: ideas were so successful they were adopted by the corporate office and used for training purposes
Deal with customer complaints and concerns achieving record 100% customer satisfaction ratings
Worked directly with health inspectors and city officials to ensure that restaurant meets and exceeds local laws and codes: achieved a record rating of 100% for 6 audits
Created employee schedule to ensure labor hours fall within projected guidelines and accommodating numerous employee requests

RESTAURANT GENERAL MANAGER

COMPANY INC | CHICAGO, IL | 2012 to 2015

Responsibilities

Provided maximum customer satisfaction and effective management of operations and supporting services by sustaining growth and quality while driving profitability.
Partnered with large booking agencies and hired local and national live acts to increase revenues and gain exposure
Responsible for controlling costs of material related to production and service
Maintained expenses below budget through accurate planning and waste reduction.
Initiated a positive approach to receiving customer feedback, satisfaction and address problems and concerns.
Achieves targets and goals resulting in an increase in sales by 30 percent.
Revitalized the Restaurant menu with financial viability in mind by developing and introducing new concepts.
Initiated a promotion by introducing a specialty cuisine attraction at the restaurant which increased foot traffic by 20%
Responsible for conducting sales calls, client visits, promotions and maintained relationships with suppliers
Ensured store stock levels were appropriate for operations and managed ordering of supplies
Hands on operator during peak hours
Trained staff on a regular basis on improving their customer service standards and Food and Beverage product knowledge, wines and spirits.
Increased annual revenues by 50% annually and took a declining market to high levels of sales within one year
Exceeded corporate and personal quotas on a consistent basis
Developed lasting relationships with contacts at which prove to be an excellent referral source

EDUCATION

Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

Relevant Coursework List coursework taken (even include those you are planning on taking)
Awards/Honors: List any awards, honors or big achievements
Clubs/Activities: List clubs and activities in which you participated
Relevant Projects: List 2-3 projects you have worked on

Key hard & soft skills for a Restaurant General Manager

Restaurant General Managers have to keep everything moving in the right direction. You might say that it’s a tall order. When you are writing your resume, you need to prove that you have what it takes to succeed. Including a mixture of hard and soft skills is the only option.

Hard skills apply directly to the hospitality industry. For example, “cost containment/control” and “P&L management” are in this category. Soft skills, on the other hand, are transferable. These may include “excellent communication” or “team building”. If you’re not sure which skills to include on your Restaurant General Manager resume, here are some ideas:

Budgeting & Cost Accounting
Conflict Resolution
Cost Containment/Control
Customer Service & Satisfaction
Employee Scheduling
Facilities/Safety Management
Food & Beverage Operations
Guest Relations & Communications
Loss Prevention
Marketing & Advertising
Menu Development
New System Implementation
P & L Management
Policies/Procedures
Productivity Improvement
Purchasing/Inventory
Quality Assurance
Regulatory Compliance
Restaurant Management
Staff Training & Motivation
Supplier & Vendor Relations
Talent Recruiting & Retention
Team Building

Summary & last words

Creating a Restaurant General Manager resume that lands you an interview is not easy. However, there are some ways that you make sure that you get ahead of the game. In this guide, we have shared a stellar resume example along with the tips that you need. You can use all of the above to help you when you’re writing your next application. If you want to make sure that you get ahead, you can use one of our trusted professional resume writers.

Introduction to ZipJob: Professional resume writers

Here at ZipJob, we want to empower you to take your hospitality career to new heights. Our expert team boasts a full-service resume writing offering. Over the years, we have helped 3,000+ professionals across 65 different industries reach their professional goals. Whatever your ambitions are, we will work alongside you to get you to where you want to be. If you’re ready to start investing in your professional future, there's no time like the present. We have a selection of different packages, depending on what you need. Land more interviews and get hired faster than ever now.

Why you should make use of our resume writing services to land your next Restaurant General Manager job

As a Restaurant General Manager, it’s your job to keep all of the plates spinning in sync. That’s hard enough without having to worry about writing a stellar resume that lands you interviews. If you’re looking for a quick and easy way to get ahead, trust one of our expert resume writers. We can do the hard work for you, meaning that you can focus on finding the right role for you. Our team knows the ins and outs of the hospitality world and can help you.

Resume writing service for a Restaurant General Manager: Let us write your resume

The ZipJob resume writing service is the key to your success. Our team understands the hospitality industry, and so knows what hiring managers are seeking in resumes. If you are looking for a way to get ahead of the competition, trusting us to do the work for you is the way to go. We will help you create an interview-winning Restaurant General Manager resume that converts. Regardless of what career aspirations you have, we are the perfect partner – helping you reach and even exceed your goals in the long term.

Restaurant General Manager Sample