What is Zipjob?

Zipjob is the largest platform connecting job applicants with experienced, professional resume writers. Our writers are proficient across all industries, and rely on the latest trends in resume writing to help you stay ahead of the competition. What really sets us apart is the quality of our writers and our easy to use website. We also pride ourselves on maintaining the highest level of customer service.

How does it work? What happens after I place an order?

After purchasing a resume package, you will be asked to fill out a simple questionnaire related to your career as well as positions you're targeting. We then ask you to upload your current resume or give us the necessary information to write one from scratch.

We then match you to a professional writer, if your needs are industry-specific, we will match your resume task to a writer in your industry.  You will then have access to easily message your writer, pass along additional documents, and download your resume when it is complete.  All resumes are screened with the Applicant Tracking System(ATS) before they are completed to ensure your resume gets past the scan.

What is a resume scanner or ATS?

ATS is an acronym for Applicant Tracking System, a software most companies use to screen candidates. Here’s how it works: when you apply for a position, your resume is scanned by software to see if you meet the basic requirements for the job. If the system can't read your resume or if you're not using your keywords properly, your resume is deleted from the system. The system deletes over 75% of resume due to these errors. Wrong formatting, fonts, colors and many other reasons could be the reason why the software cannot read your resume. Using the correct keywords in your resume is another important factor that can help get you past the ATS.

How is my privacy protected?

We never share your resume or information with ANYONE. We take privacy very seriously at Zipjob! Your email, resume and other information is securely protected and never shared or sold. 


Is the turnaround time in business days? 

Yes. Although many of our writers do work over the weekend, the turnaround times listed are in business days. You can certainly let your writer know if you're in a rush and they will try their best to expedite your order.

How well are your writers qualified?

Our writers are required to have experience with resume-writing, and must all pass our strict quality assurance examination process. Our writers are also trained with the latest best practices for resume writing and ATS-optimization techniques. We do not hire writers from outside of North America or outsource resume work.

How can I communicate with my writer?

Once you purchase a package you will be matched with a writer. From there, you will be able to securely message your writer at any time.

Can I have a phone call with my writer?

A phone call is available as an additional purchase on all orders. Keep in mind that you will always be able to communicate with your writer through messaging, so a phone call is not necessary.

What is the 60-day employment guarantee?

What is your 60 Day Interview Guarantee?  At Zipjob, we are very confident in our writers ability to craft the job-winning resume you need.  If you are not landing at least 2X more interview after 60 days, we will ask you to send over a few links to jobs you have applied for.  We will then assign a senior writer to review your resume against those positions to see what improvements can be made.  An updated resume and further recommendations to improve your application response rate will be provided.

Why not a money-back guarantee?

Although we're confident in our ability to craft an effective resume, some things are out of our control. The market, job search strategy and industry may all impact the time it takes to find a job. Resume writing services that offer a money back guarantee never keep their promise - It's just something they say to get you to use their services.

What's included in the LinkedIn?

The writer will create a keyword-optimized and effective bio for you. This is the most important part of a LinkedIn profile. If you have some great achievements from your previous positions, you can briefly mention them in the professional experience section. Your writer will help you with that as well if needed.

How long will my resume take?

The turnaround time is listed on each of the packages on our services page. If we're extremely busy, it may take a few more days to get your resume. (Sorry!)

Is there a question you had that we didn't answer?